Acceptable Use Policy — AI-Generated Content

1. Scope

This Policy applies to all of the following content forms:

• Text: AI-generated glossaries, translations, dialogues and other text;
• Audio: AI-synthesized speech (pronunciation and voice-overs);
• Video: promo videos assembled from images and synthesized speech;
• Images: AI-generated video frames / illustrations;
• User inputs (prompts): the terms, phrases or descriptions users submit.

2. Content Standards & Prohibited Categories

The Platform expressly prohibits using the Service to generate the following six categories of content:

• Sexually explicit / NSFW content.
• Violent / gory content.
• Hate speech.
• Child-unsafe content (CSAM).
• Deepfakes / impersonating others.
• Content that infringes copyright / trademarks.

2.1 Zero Tolerance

The following content is dealt with immediately upon discovery, and we reserve the right to report it to the competent authorities:

• Child sexual abuse material (CSAM) or any sexual content involving minors;
• Content promoting or assisting terrorism, extremism or mass violence;
• Guidance on manufacturing weapons of mass destruction;
• Content inciting genocide or ethnic hatred;
• Non-consensual sexual deepfakes of real individuals.

2.2 Other Prohibited Conduct

• Generating or spreading false information or rumors;
• Impersonating real individuals, brands or institutions;
• Infringing intellectual property, portrait rights or privacy rights;
• Passing AI-generated content off as human-created;
• Generating spam or fraudulent content at scale;
• Using jailbreak prompts intended to bypass the Platform's safety mechanisms.

3. Underlying Model Disclosure

For transparency, the AI models underlying the Service are disclosed below. Provider names are technical disclosures only and do not imply any endorsement or official relationship.

• Text generation & translation: DeepSeek (deepseek-chat);
• Speech synthesis: the Google Translate text-to-speech engine by default; where a Google Cloud Text-to-Speech key is configured, Google Cloud Text-to-Speech (Neural2 voices) is used;
• Video frames / images: Zhipu AI CogView-3-Flash; where AI image generation is unavailable, framing falls back to Pexels stock images;
• Video assembly: an in-house ffmpeg pipeline combining image frames, subtitles and multilingual voice-overs.

4. Content Moderation Mechanism

The Platform uses a multi-layer system of automated filtering, human review and regular sampling.

4.1 Automated filtering

• Input filtering: user prompts are screened before generation through Waffo Pancake's Prompt Sift content-safety API, on top of an actively maintained blocklist of prohibited terms;
• Provider-level safety: the built-in content-safety filters of our underlying AI providers (DeepSeek, Zhipu AI, Google) apply to both inputs and outputs;
• Usage-pattern monitoring: abnormal API usage patterns are monitored.

4.2 Human review

Automatically flagged content and user reports enter a human review queue handled by our operations team.

4.3 Regular sampling

We periodically sample generated content for compliance, and we continually update our blocklist and review procedures.

5. Reporting Channels

You may report content or conduct that violates this Policy by emailing contact@industrylang.com with a description and the location of the content. All reports are handled:

• Confidentially — the reporter's identity is protected to the extent permitted by law;
• Impartially — each report is reviewed objectively;
• Against abuse — malicious or knowingly false reports may themselves be subject to action.

6. Response Times (by severity)

After a report is received we acknowledge it and handle it on the following target timeline:

• Severe violations (e.g. child safety, terrorism): initial response within 24 hours, resolution within 3 working days;
• High-risk violations: initial response within 3 working days, resolution within 7 working days;
• Other violations: initial response within 5 working days, resolution within 15 working days.

If handling takes longer, we will notify the reporter and explain the reason. Process: report received → severity triage → review (automated + human) → decision → enforcement → notification.

7. Enforcement Measures

• Content removal: remove the violating content;
• Warning: a written warning requiring correction for a first minor violation;
• Service restriction: limiting or suspending access to paid features for repeated or material violations;
• Account suspension: temporary suspension pending review;
• Permanent ban: terminating access for severe or repeated violations;
• Referral to authorities: reporting suspected illegal content to law enforcement and cooperating with investigations.

8. Appeals

If you disagree with a content decision, you may appeal by emailing contact@industrylang.com within 7 days of receiving the decision. Appeals are re-reviewed within 10 working days by a reviewer not involved in the original decision.

9. Policy Changes

Material changes to this Policy will be announced on this page at least 14 days before they take effect. Continued use of the Platform constitutes acceptance of the updated Policy.

10. Contact

For safety, reporting and appeal matters, contact contact@industrylang.com. Website: https://industrylang.com. This Policy complements the Terms of Service (https://industrylang.com/terms) and the Privacy Policy (https://industrylang.com/privacy).